Step-by-Step Guide to Retrieving Your NTC Index Number
Follow These Steps to Find Your NTC Index Number
If you have completed the payment for your NTC indexing but have not received your index number via SMS within 24 hours, please follow these steps to retrieve it:
1. Go to the NTC Indexing portal at https://indexing.ntc.gov.gh.
2. Select the “Retrieve Indexing Number” option.
3. Enter your details as requested:
– Option 1: Provide your surname and college index number.
– Option 2: Enter the transaction ID from your mobile money payment or the reference number from your Prudential bank receipt.
4. Troubleshooting: If your payment is not reflected, this indicates that the system has not yet processed it. Please be patient and allow additional time for processing.
5. “Wrong index number or surname”: If your payment has been processed but you receive an incorrect index number or surname error, it may be due to the indexing message being sent to an incorrect number. Verify your surname and index number, and try the process again. If you have three names, experiment with different combinations, as the system may have combined your surname and middle name.
6. Once you have obtained your NTC indexing number, you can update your phone number and email address by visiting https://exams.ntc.gov.gh/ and starting your registration.
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